System Requirements
Veratrak supports web browsers on desktop versions of Windows and Mac OS.
Support means that the Veratrak platform displays correctly and is usable through these browsers. As part of Veratrak’s validation service, we rigorously test the platform against the web browsers below to ensure that we cover the vast majority of all Internet users.
Desktop Browser Support
Edge - 2 latest major versions
Safari - 2 latest major versions
Firefox - Latest version
Chrome - Latest version
Browser Security Settings
Allow per-session cookies
Firewall settings must allow access to the following domains:
*.veratrak.com (type: wildcard)
app.veratrak.com/* (type: wildcard)
https://s3.eu-west-1.amazonaws.com (type: simple URL)
Pre-release (e.g. beta) versions of operating systems and browsers are not supported.
Screen Resolution
1024 x 768 minimum (for desktops and laptops)
These minimum requirements are subject to change from time to time and it is the user’s responsibility to comply with these requirements as they change. The most current system and software requirements are available on Veratrak’s Support Library.
For File Vault users experiencing any issues with bulk downloads, you may have settings in place causing this issue which can read more on here: Browser Settings for Bulk Downloading from File Vault