The Hub offers customisable notifications to the relevant recipients about a selected topic. These can often be in the event of message.
Admin users can configure these rules within the Settings of the Hub and manage the relevant recipients for each alert.
Configuring Alerts
Navigate to Settings > Alerts.
Select the "Create new alert rule" button in the top right corner. A dialog will appear where users can create a new alert with the following options:
Name | A descriptive name of the alert to be displayed in the list |
Event | The event type you wish to create a notification for (currently transaction errors only) |
Conditions | A set of conditions that will need to match with the event data to trigger the notification |
Recipients | Users, user groups on individual email addresses |
Alert notification emails
When an event happens in the system that matches a configured alert rule, the platform will generate an email notification to the selected recipients.
If the email was sent to a user that has access to the HUB, an "Investigate error" link will be included within the email to navigate to the relevant message transaction details.